Anti-social behaviour
Our Housing team can provide support and advice if you are worried about anti-social behaviour (ASB).
You can report ASB in the following ways:
- Use the form on this page
- Call 01278 444344 – lines are open 7.30 am to 4.30 pm
- Text ASB (plus a message) to 07984 355553
Please call 999 immediately if you or someone else is in immediate danger or a crime is being committed. You can call 101 to report non-urgent criminal activity.
Sometimes it is hard to tell what is and is not anti-social behaviour. This table gives some examples that might help:
| Things that are anti-social behaviour | Things that are not anti-social behaviour |
|---|---|
| Noise at unsocial hours | Noise caused by everyday living or DIY at reasonable times |
| Shouting, swearing and fighting | Children playing or groups of people in the streets or parks |
| Intimidation through threats or actual violence | Parking |
| Harassment, verbal abuse and abusive behaviour | Religious or cultural practice |
| Driving in an inconsiderate or careless way | A one-off party |
| Dumping rubbish | |
| Animal nuisance, including dog fouling and dogs barking | |
| Arson, vandalism, property damage and graffiti | |
| Anti-social drinking |
You can always contact your Housing Officer by calling 01278 444344, to discuss any issues or questions you have.
Restorative practice
Restorative practice (RP) is recognised as an effective way to deal with disputes and conflicts, achieving good outcomes for everyone involved. Using RP in ASB cases can prevent legal action being taken, resolve conflict and repair relationships. It does this by:
- Empowering neighbours to take control of their conflict and find solutions
- Providing opportunities to talk openly in a calm environment
- Providing opportunities for people harmed by the behaviour to explain how they have been affected and what could make things better.
Everyone in our Housing team is trained in restorative practice. If you think this approach could help you with any issues you are experiencing, please contact your Housing Officer by calling 01278 444344.
