
Policies
All our tenant-focused policies, in one place.
We have organised our policies into groups, making it easier to find what you need. If you can’t find a policy, or have any questions, email reception@shal.org and we’ll do our best to help.
Tenancies & home ownership
Tenancy Policy
Shared Ownership Policy
Right to Acquire (RTA) Policy
Allocations Policy
Your home & household
Tenant Access to Loft Policy
Anti-Social Behaviour & Harassment Policy
Adaptations Policy
Tenancy Management Policy
Rainbow Fund Policy
Pet Policy
Pest Management Policy
Mutual Exchange Policy
How we work
Unacceptable Behaviour Policy
Shareholder and Membership Policy
Safeguarding Policy
Complaints Policy
Compensation Policy

